👋 Welcome to Riddlepay

Welcome to Riddlepay! Please carefully read these Terms & Conditions before using our platform.

🌐 1. Website Usage & Acceptance

• ✔️ Use of this website means acceptance of all applicable terms, policies, and guidelines of Riddlepay.
• 🔄 Riddlepay reserves the right to update or modify these Terms & Conditions at any time without prior notice.

🎁 2. Nature of Services

• 💳 Riddlepay provides digital gift cards and e-gift vouchers only.
• 📦 Gift cards are not physical products and are delivered digitally.
• 🏷️ Each gift card is governed by the respective brand’s own terms and conditions.

🏷️ 3. Gift Card Usage & Restrictions

• 🚫 Gift cards cannot be redeemed for cash.
• 🔁 Gift cards are non-transferable and non-resalable.
• 📅 Every gift card comes with a validity / expiry date.
• ➗ Partial redemption depends on the issuing brand’s policy.
• ❌ Unused or partially used gift card value is non-refundable.

🛒 4. Orders & Payments

• ✅ Orders are confirmed only after successful payment.
• 💰 Prices, offers, and availability may change without prior notice.
• 🔐 Payments are processed securely via authorized third-party payment gateways.
• 🚫 Riddlepay does not store your card or banking details.

📩 5. Delivery of Gift Cards

• 📧 Digital gift cards are delivered via Email
• ⏱️ Delivery time may range from instant to up to 24 hours.
• 📝 Customers are responsible for providing correct email ID and mobile number.
• ⚠️ Riddlepay is not responsible for delivery failure due to incorrect contact details.

❌ 6. Cancellation & Refund Policy

• 🚫 Once delivered, gift cards cannot be cancelled or refunded.
• 🔁 Refunds are applicable only for failed or duplicate payments, subject to verification.
• 💳 Approved refunds will be credited to the original payment method.

🔐 7. Customer Responsibility & Security

• 🔑 Customers must keep their gift card codes and details secure.
• 🚫 Riddlepay shall not be responsible for loss, theft, misuse, or unauthorized use of gift cards.

🚨 8. Fraud, Misuse & Account Action

• ⚠️ In case of suspected fraud, misuse, or policy violation, Riddlepay reserves the right to:
• ❌ Cancel orders
• 🔒 Suspend or block user accounts
• 🚫 Restrict access to the website

© 9. Intellectual Property Rights

• 🧠 All content on this website, including text, graphics, logos, and design elements, is the property of Riddlepay.
• ™️ Brand names, logos, and trademarks belong to their respective owners.

⚖️ 10. Limitation of Liability

• 📉 Riddlepay’s total liability, if any, shall be limited to the value of the gift card purchased.
• 🚫 Riddlepay shall not be liable for indirect, incidental, or consequential damages.

🏛️ 11. Governing Law & Jurisdiction

• 🇮🇳 These Terms & Conditions are governed by the laws of India.
• ⚖️ All disputes shall be subject to Indian jurisdiction only.

📞 12. Customer Support & Contact

For any questions, support, or assistance, please contact us:

• 📧 Email: admin@riddlepay.in
• 📞 Phone: +91 98310 41683